FAQ
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Answers Here
Everything you need to know about our hair extensions, from application and care to shipping and returns.
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FaqS
General Questions
What are Amal Al Sada hair extensions made of?
Our hair extensions are made from 100% premium Remy human hair, carefully selected for its natural look, softness and long-lasting quality. Each piece blends seamlessly with your own hair, giving you a flawless and beautiful finish.
How long do the extensions last?
With the right care, your extensions can stay beautiful, soft and long-lasting. Follow our hair care guide for your daily routine.
Can I style my extensions with heat?
Use a heat protectant before styling and avoid excessive heat. Follow the care instructions supplied with your product.
Will the extensions damage my natural hair?
Our removable design lets you continue your normal hair and scalp-care routine. Follow the application and removal guide and avoid pulling or tugging on the extensions.
Are the extensions suitable for thin hair?
For personal advice on the right length, volume and attachment placement, book a consultation with our team.
How do I choose the right length and color?
Use our color and length guide to explore the range, or book a consultation for help finding your perfect match.
Can I sleep with my extensions?
Our extensions are easy to remove whenever you want. Follow the product-specific care guidance for your night routine.
Do you offer international shipping?
Please contact our team to confirm delivery availability, costs and times for your destination. The live store’s shipping coverage is not connected in this preview.
What is your return policy?
The reference design displays easy returns within 14 days. Final eligibility and refund terms must be confirmed in the live store’s return policy.
FaqS
Products
What are Amal Al Sada hair extensions made of?
Our hair extensions are made from 100% premium Remy human hair, carefully selected for its natural look, softness and long-lasting quality.
How do I choose the right length and color?
Choose from our range of natural shades and lengths to find your perfect match. Explore the shop’s color and length guide.
What textures are available?
The product pages offer Straight, Wavy and Curly texture selections in this design preview.
What does the Classic Volume set include?
The reference product details list 7 clip-in wefts, a full-set weight of 120 grams, and length options from 12 inches to 24 inches.
FaqS
Application
How do I apply my extensions?
Start with clean, dry hair. Section your hair and clip the top layer. Open the clips and secure them close to the roots. Repeat section by section. Release the top layer and blend the extensions with your natural hair.
How do I remove my extensions?
Gently open each clip starting from the bottom. Take each weft out slowly to avoid tangling.
Do I need professional help?
Our step-by-step guide is designed to help you apply, style and remove your extensions with ease. For personal guidance, book a consultation.
FaqS
Care & Maintenance
What products can I use on my extensions?
Use sulfate-free shampoo and conditioner. Explore our Gentle Shampoo, Nourishing Conditioner, Hair Mask and Heat Protection Spray.
How often should I wash my extensions?
Follow the care instructions supplied with your extensions. Cleanse gently with sulfate-free shampoo and lukewarm water.
Can I use heat styling tools?
Always use a heat protectant spray before styling and avoid excessive heat.
How do I store my extensions when not in use?
Store in our premium storage bag in a clean, dry place when not in use.
FaqS
Shipping & Delivery
Do you offer international shipping?
Contact our team for delivery availability, costs and times for your destination.
Is delivery free?
The reference design displays free delivery on orders over QAR 500. Live checkout and fulfilment are not connected in this preview.
How can I get help with delivery?
Use the contact form and select Shipping & Delivery. The current form is a local preview and does not send messages.
FaqS
Returns & Exchanges
What is your return policy?
The reference design displays easy returns within 14 days. View the returns page for the live-store terms that remain to be confirmed.
How do I request an exchange?
Contact customer support with your order details once the live store is connected.
Where can I read the refund policy?
Visit Policies, then Returns & Refunds for the draft terms.
FaqS
Orders & Payment
Can I place an order now?
You can explore products and add selections to the preview bag. Checkout and payment are not connected.
How do I get order support?
Select Order Support on the contact form. No enquiry is sent through this preview.
Is payment secure?
The design includes a Secure Payment section. Actual payment options will be provided by the connected Shopify checkout.
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Need Personal Advice?
Our hair experts can help you choose the perfect length, color and style for your needs.